Check the FAQ, the frequently asked questions to find the answer to your questions.

Access is granted from 16 years old onward.
The Organization holds the right to forbid the entrance to inappropriate guests at its total discretion. Furthermore, we remind you that it is strictly forbidden to bring in:

  • Refuse to be subject to Public Security investigations
  • Don’t respect the prohibitions
  • Are in possess of fake/altered tickets
  • Already entered the festival that day
  • Are in apparent altered state

Cashless

You will be able to top-up some cash a few weeks before the Festival. If you have already registered online, you will receive an email with more information.

Cashless is the payment method available at the Movement Torino Music Festival 2017: a re-chargeable card that replaces plastic tokens and that converts your cash into digital tokens! Once recharged you will be able to use your Paycard everywhere: to drink, to eat and to buy goods at the merchandising official store at the Festival.

IBAN is your International Bank Account Number. If you do not know this number please contact your bank.

Please note that not every country uses an IBAN Code, please contact cashless@movement.it if this is the case for your country.

Go to the Info Point next to the Main Stage Top-up Station, show your card, and we’ll give you a new one at no cost with your leftover credit.

We won’t be able to give you a new Paycard with the credit you had on the lost one, but you will still be able to request another card with the minimum initial €5 top-up at any of the Top-up Stations.

The credit on the unregistered Paycards will be deleted after 48 hours after the festival. The registered Paycards will be valid for 3 years since the registration date. Giving access to exclusive services and promotions for the upcoming Movement Events.

Yes. You can check how much credit you have left on your Paycard by going to the Info Points or at any Bar, Top-up Station and Food Area.

Sure. If you haven’t used up all your credit by the end of the Festival go here and register your Paycard on your Movement Account to claim your refund for a small fee up to 48 hours after the end of the Festival. The refund may take up to 30 days to complete starting from the request date.
ATTENTION! Extra credit from Promotions will not be refunded.

Yes, at any of the Top-Up Stations.

The first top-up will have a minimum of € 5. All successive top-ups will have a minimum of € 2.50. You can add up to € 100 per transaction, but the maximum amount you can have on your Paycard at any one time is € 200.

Yes, you can!
Register online at this link and associate your Paycard number at your profile.

Yes. You can check up to the last 12 transactions by going to the Info Point.

Come to the Info Points and our personnel will be able to answer any of your questions!
Otherwise you can write us at cashless@movement.it.

Tickets & Access

Disabled customers are welcome at Movement Torino Music Festival.  Lingotto Fiere doesn't have particular architectonic barriers. If you are unable to attend the festival without the support from an assistant, then we will provide you with an additional ticket at no extra cost.

It's possible to ask for the additional ticket by compiling the form at the following link.

N.B.: The disabled access facilities are for festival goers with permanent disabilities, so broken legs, recent injuries or pregnant women do not qualify.

We remind you that it is strictly forbidden to bring in:

  • food, bottles, cans, liquids
  • blunt objects (helmets, umbrellas)
  • drugs
  • sting sprays
  • explosives of any kind (included fireworks and other kind of explosives)
  • inflamable products (sprays, deodorants, perfumes)
  • promotional material
  • laser pointers
  • poles, sticks

The Organizers hold the right to deny access to anyone found in possession of the above items and to report them to the authorities.

Press accreditations are only possible if you are a photographer or journalist with an existing medium. Not for personal purposes or a hobby.
You can ask for accreditation by visiting our contact page.

You can buy tickets on our site: www.movementickets.com

Yes, but we have a limited amount of tickets, so in the case that we go sold out, it won’t be possible.
Check our Facebook page or subscribe to our newsletter to stay updated.
Earlier you buy, less you pay. And you don’t risk to lose the Festival.

No. Once you leave you will not be allowed back in.

Yes. We accept Mastercard, VISA and Bancomat.

No. Access is only valid for the day specified on the ticket.

Yes, if qualified. Send your CV to Clever Entertainment.

Each ticket has a different barcode, so generally that should not be a problem. But if you have issues at the entrance, we reserve ourselves the right to ask for an ID.

If the purchasing process was succesful, check the SPAM folder in your email account.
Otherwise, contact us at ticketing@movement.it

No. It’s strictly forbidden to bring in the following objects:

  • food, bottles, cans, liquids
  • blunt objects (helmets, umbrellas)
  • drugs
  • sting sprays
  • explosives of any kind (included fireworks and other kind of explosives)
  • inflamable products (sprays, deodorants, perfumes)
  • promotional material
  • laser pointers
  • poles, sticks

The Organizers hold the right to deny access to anyone found in possession of the above items and to report them to the authorities.

The minimum age limit to enter the festival is 16. Movement Entertainment Srl retains the right to ask for an ID and deny access to the minors under 16 years of age.

When buying, you must input the data of the person who will receive the ticket. In case of multiple tickets, it is necessary to insert the data of each person.

You can reprint if you have bought it online.
If you have purchased it from a PR we are not responsible for anything that may happen to it.

No. It's forbidden for the minors to drink alcoholics.

You can withdraw your tickets from an hour before the event start.