CASHLESS 2017-10-17T10:25:58+00:00

Cashless

Cashless is the payment method available at Movement Torino Music Festival 2017: a re-chargeable card that replaces plastic tokens and that converts your cash into digital tokens! Once recharged you will be able to use your Paycard everywhere: to drink, to eat and to buy goods at the merchandising official store at the Festival.

Click HERE to register you Paycard online and win lots of prizes.

FAQ

What is IBAN code? 2017-09-13T15:05:53+00:00

IBAN is your International Bank Account Number.  If you do not know this number please contact your bank.

Please note that not every country uses an IBAN Code, please contact cashless@movement.it if this is the case for your country.

What is Cashless? 2017-09-13T13:44:23+00:00

Cashless is the payment method available at the Movement Torino Music Festival 2017: a re-chargeable card that replaces plastic tokens and that converts your cash into digital tokens! Once recharged you will be able to use your Paycard everywhere: to drink, to eat and to buy goods at the merchandising official store at the Festival.

Does my Paycard have an expiration date? 2017-09-13T13:44:24+00:00

The credit on the unregistered Paycards will be deleted after 48 hours after the festival. The registered Paycards will be valid for 3 years since the registration date. Giving access to exclusive services and promotions  for the upcoming Movement Events.

Can I redeem the credit left on my Paycard after the Festival? 2017-10-30T09:55:14+00:00

Sure. If you haven’t used up all your credit by the end of the Festival go here and register your Paycard on your Movement Account to claim your refund for a small fee up to 48 hours after the end of the Festival. The refund may take up to 30 days to complete starting from the request date.

ATTENTION! Extra credit from Promotions will not be refunded.

Can I see what transactions have been made? How? 2017-09-13T13:44:25+00:00

Yes. You can check up to the last 12 transactions by going to the Info Point.

When can I start charging some money on my Paycard? 2017-09-13T13:44:26+00:00

You will be able to top-up some cash a few weeks before the Festival. If you have already registered online, you will receive an email with more information.

Can I check how much credits is left on my Paycard? How? 2017-09-13T13:44:26+00:00

Yes. You can check how much credit you have left on your Paycard by going to the Info Points or at any Bar, Top-up Station and Food Area.

Can I use the Paycard I received at Kappa Futur Festival ? 2017-09-13T13:44:26+00:00

Yes, you can!
Register online at this link and associate your Paycard number at your profile.

I lost my Paycard and I don’t have the UID number! 2017-09-13T13:44:27+00:00

We won’t be able to give you a new Paycard with the credit you had on the lost one, but you will still be able to request another card with the minimum initial €5 top-up at any of the Top-up Stations.

What if my Paycard doesn’t work or if it’s broken? 2017-09-13T13:44:27+00:00

Go to the Info Point next to the Main Stage Top-up Station, show your card, and we’ll give you a new one at no cost with your leftover credit.

Can I top-up my Paycard when I finish my credit? 2017-09-13T13:44:27+00:00

Yes, at any of the Top-Up Stations.

Can I top-up the Paycard with any amount? 2017-09-13T13:44:28+00:00

The first top-up will have a minimum of € 5. All successive top-ups will have a minimum of € 2.50. You can add up to € 100 per transaction, but the maximum amount you can have on your Paycard at any one time is € 200.

Where can I get a Paycard? 2017-09-13T13:44:28+00:00

At any of the Top-Up Stations (Casse) on site.

Can I get my Paycard before the Festival? 2017-09-13T13:44:28+00:00

Unfortunately no.

I’m still a bit confused, how can I get help? 2017-09-13T13:44:29+00:00

Come to the Info Points and our personnel will be able to answer any of your questions!
Otherwise you can write us at cashless@movement.it.